Case Study

Doctor Roster App: Smarter Roster Tracking in Workday

Engagement Summary

To bring clarity to how doctor time and procedures were being tracked, the client partnered with E1 to build the Doctor Roster Application. Embedded within Workday, the solution introduced a simple, structured way for clinics to capture daily activity while ensuring data was consistent and ready for reporting. It improved visibility, reduced manual effort, and created a dependable foundation for reporting and operational planning.

Client Background

Operating in the U.S., the client is a nationwide dental services organization managing a large network of clinics and practicing doctors. With clinicians working across multiple locations, the organization needed a more reliable way to capture doctor time and procedure activity to support accurate reporting and operational oversight.

Business Challenge

As clinical operations scaled across multiple locations, the client lacked a reliable way to capture and analyze how doctor time and procedures were being recorded. This created visibility gaps and operational inefficiencies that limited accurate reporting and decision-making.

Goals & Objectives

The client aimed to improve visibility into doctor activity across locations while reducing the effort required to capture and manage this information. The objective was to replace manual tracking with a consistent, Workday-native approach that supported accurate reporting, improved operational insight, and enabled more informed decision-making. The solution also needed to scale easily across clinics while maintaining simplicity for daily use by site teams.

The E1 Solution

To bring structure and clarity to doctor time tracking, E1 implemented the Doctor Roster App, an intuitive, Workday-native solution built to support consistent data capture and reporting across clinic locations. The solution improved accuracy, reduced manual effort, and strengthened operational oversight.

Results & Business Impact

The engagement delivered measurable outcomes, including:

Improved Data Accuracy

Standardized the capture of doctor time and procedure data across all locations

Reduced Manual Effort

Eliminated paper-based and ad-hoc reporting processes

Enhanced Reporting

Enabled reliable downstream analytics to support operational and financial insights

Better Visibility

Provided leadership with clearer visibility into doctor productivity and service mix

Scalable Design

Supported high-volume data entry and expansion across multiple locations

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