Case Study
Doctor Roster App: Smarter Roster Tracking in Workday
Engagement Summary
To bring clarity to how doctor time and procedures were being tracked, the client partnered with E1 to build the Doctor Roster Application. Embedded within Workday, the solution introduced a simple, structured way for clinics to capture daily activity while ensuring data was consistent and ready for reporting. It improved visibility, reduced manual effort, and created a dependable foundation for reporting and operational planning.
Client Background
Operating in the U.S., the client is a nationwide dental services organization managing a large network of clinics and practicing doctors. With clinicians working across multiple locations, the organization needed a more reliable way to capture doctor time and procedure activity to support accurate reporting and operational oversight.
Business Challenge
As clinical operations scaled across multiple locations, the client lacked a reliable way to capture and analyze how doctor time and procedures were being recorded. This created visibility gaps and operational inefficiencies that limited accurate reporting and decision-making.
- Site managers lacked an effective tool to record how much time doctors spent at each location
- The types of procedures performed by each doctor were not captured consistently, making downstream reporting and analytics difficult
- Manual reporting methods introduced data gaps, inconsistencies, and added administrative overhead
- The client needed a Workday-native solution to streamline roster tracking and improve reporting accuracy
Goals & Objectives
The client aimed to improve visibility into doctor activity across locations while reducing the effort required to capture and manage this information. The objective was to replace manual tracking with a consistent, Workday-native approach that supported accurate reporting, improved operational insight, and enabled more informed decision-making. The solution also needed to scale easily across clinics while maintaining simplicity for daily use by site teams.
The E1 Solution
To bring structure and clarity to doctor time tracking, E1 implemented the Doctor Roster App, an intuitive, Workday-native solution built to support consistent data capture and reporting across clinic locations. The solution improved accuracy, reduced manual effort, and strengthened operational oversight.
- Roster Management: Enabled site managers to record doctor time by location through an intuitive, easy-to-use interface
- Procedure Tracking: Captured detailed information on the types of procedures performed, supporting consistent categorization and reporting
- Data for Reporting: Structured data to enable seamless use across downstream reporting and analytics processes
- Workday Extend Build: Embedded directly within Workday to ensure consistency, security, and ease of adoption
Results & Business Impact
The engagement delivered measurable outcomes, including:
Improved Data Accuracy
Standardized the capture of doctor time and procedure data across all locations
Reduced Manual Effort
Eliminated paper-based and ad-hoc reporting processes
Enhanced Reporting
Enabled reliable downstream analytics to support operational and financial insights
Better Visibility
Provided leadership with clearer visibility into doctor productivity and service mix
Scalable Design
Supported high-volume data entry and expansion across multiple locations